UK banks to detail IT failures after Barclays outage

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The Treasury Committee in the UK Parliament has nine banks and building societies after a three -day outbreak in Berkles in the details of any recent failure that has caused chaos for millions of customers.

A letter to the executives asked them to determine the number of examples that were unable to access their services due to IT failure in the past two years, as well as the number of damaged clients and how much they had to pay.

Berkless received a more extensive request about it from the Chief Executive Vim Maru Committee in the UK It is outrage at the end of JanuaryThe

Maru was asked to explain what happened to the failure, which started on January 31 and left customers without the necessary banking services such as online banking and payment and transfer.

The protests caused a hassle among Berkless’s 20 million UK customers, many of whom were ready to receive the first pay check of the year and others were trying to fill the payment deadline after submitting their self-assessment tax return with HMRC.

“When a bank’s IT system goes down on Monday, Treasury Select Committee Chairman Dame Meg Hilier said,” It may be a real problem for our elements who depend on certain services access so they can buy or pay bills, “Treasury on Monday Select Committee Chairman Dem Meg Hilier says.

“It is an unfortunate or bad plan to happen in a big bank like Berkless at an important time of the year. By the way, it is important to learn what happened and what to do about it. “

Barkeless At that time he acknowledged technical problems and apologized to the customers. It sent an update two days later that “the technical problems that affect our customers on Friday and Saturday are resolved and the payment processing has been delayed”.

The NDDist of the UK has not yet explained what happened because of the day -long confrontation, though the banks have said that it is not related to any cyber -attack or malicious activity.

Berkless is asked to provide the initial estimate of the initial estimate of the outrage as a result of the outage and whether it was expected to increase the fraudulent transactions during the IT failure and immediately after the IT failure.

The committee also said that the widespread closed of high street bank branches make the technical failures “more painful” for customers.