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ServiceNow’s CEO says company is capitalizing on economic upheaval—and projects revenue growth of more than 18% this year



Many ces have used their quarterly earnings call warning that Trump’s Tariff policy in Trump, and the sorting economic uncertainty, is not good for business. But not Servicenow CEO Bill McDermott.

McDermott said the current macroeconomic turmoil caused by Trump’s policies may provide further enthusiasm for servicenow business.

The reason? In the greater control costs, companies look into consolidating their technology technology, with some platforms that can be used in an organization, instead of buying multiple software solutions, McDemott wealth Wednesday in an interview in front of the company Key Notification of Quarterly.

“Companies are uncertain of the global economy, which is why they look at their Opex, they watch their margin profile, and they focus on efficiency and effectiveness,” he said. “They can consolidate a lot of costs and cost a lot of servicenow and then implement and get a [return on investment] so quickly, they love that. “

However McDermott said the Servicacoow’s guidance gives the market yesterday about future earnings showing uncertainty exactly what Trump’s policies have impacted. “While our business remains strong, we only drove even if the benefits of our whole year of sight.

The company tells the market to look forward to the revenues to grow 18.5% to 19% for the entire year when the company arrives in the first quarter. Servicenow investors have a hard 2025 so far, with concerns about Trump’s policies, including spending parts of $ 1,170.39 reached on January 28.

McDermott said wealth He expects servicenow customers to continue to implement digital revision projects, and in particular to invest in artificial intelligence. “We have a $ 4 trillion [forecast total market size in terms of business spend] The AI ​​market between the present and 2030 and Servicenow proved, based on this quarter alone, where we are literally changed AI and business grade and business. “

The CEO says the servicenow, originally known to oversee and resolve companies that support Customer Relationship Requests Salesforce. He said 16 of 20 largest servicenlow deals for quarter for CRM solutions.

The two servicenow and salesfore have made a large push of selling “AI agents” automate jobs for customers. Servicenow announced the plans of Get Suveworks A company developing AI agents to help them and the functions of the person and questions, for $ 2.85 billion to help the Master offerings. It also gets logic.i, a company using AI to help salespeople quote for complex product offerings, to be added to CRM capabilities.

McDermott says the servicenow’s ability to offer a platform across a customer’s places, instead of the source products for convictions that are easier to implement AI agents with its opposite. “Talk to a big company, pick any one, they’ll tell you they have 50 to 100 instances of salesforce. How are you doing agents to be a pure play ai capability to order fulfill and service on one common architecture, and we give them That, and we do it at a much lower cost. “

In a separate business advocate, McDermott says the company is close by cutting government contracts that have been entered by government licenses with a place for federal spending.

For today, the servicenow business momentum looks strong. For the first quarter, the company announces the earnings each part preceding the analysts analysts at 5% and targets market expectations for sales and profits. Within three months ended March 31st, the company produces $ 460 million in net income of total revenues of $ 3.09 billion, using standard gaap accounting. The company also reports that it has more than $ 22 billion sold in pipes and 508 customers with more than 20% year of year. Servicenow parts rise 11% off after the time trading on Wednesday night after notice.

This story originally shown Fortune.com



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